Team Messaging

Messaging

Receive real-time brand mention alerts directly in your team messaging channels. Configure custom notification rules based on sentiment, reach, or source to keep your team informed without information overload.

Automation Platforms

Automation

Build custom automation workflows with thousands of apps through popular automation platforms. Trigger actions based on mention volume spikes, negative sentiment detection, or competitor activity.

CRM Systems

CRM

Sync social mentions with your CRM contacts and deals. Automatically enrich customer profiles with social sentiment data and trigger nurture sequences based on brand interactions and advocacy signals.

Web Analytics

Analytics

Correlate social mention volume with website traffic and conversions. Measure the impact of brand conversations on your funnel metrics, and identify which social signals drive the most engagement.

Issue Trackers

Project Management

Automatically create tickets from negative mentions or support-related social posts. Route issues to the right team with pre-filled context, priority levels, and sentiment classification.

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Knowledge Bases

Productivity

Export monitoring reports and mention summaries to your knowledge base. Build a living repository of brand perception trends, competitive insights, and campaign performance data your whole team can access.

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Webhooks

Developer

Send real-time event data to any endpoint via webhooks. Build custom integrations with your internal tools and trigger any workflow when specific monitoring conditions are met.

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Email Alerts

Notifications

Configure automated email digests and real-time alert emails. Customise frequency, recipients, and trigger conditions to ensure the right people get the right information at the right time.